Add and curate content in AI-generated communities and groups

Learn how to bring videos into AI-generated communities and groups, review where AI maps them, choose feeds, and set who can approve content.

Videos reach your communities and groups from your own uploads, social imports, brand partners, and creators. Genuin's AI enriches each video and suggests the community and group it belongs in. You approve, change, or reject that suggestion before the video publishes.

Curation and permissions are part of Control. For the whole product, see How Control works.

Bring content into communities and groups

Content comes from three kinds of sources: your brand, your brand partners, and creators.

Add your brand's content

• Direct uploads: Upload short-form or long-form videos in your Business Account. Learn more in Upload videos and publish them to your social experience.
• Social ingestion: Fetch YouTube, Instagram, or TikTok content automatically through OAuth connectors. For more information, see Sync videos between social media and Genuin.

Add a brand partner's content

1. Add the brand partner in your Brand Network.

• Define the relationship: Partner, Holding Company, House Brand, or Aspire to Partner.
  • Add the brand name, domain, handles, and contact emails.

1. Get the partner's consent.
2. Add the partner's feeds to your placements, so their content enters the community mix.

You add partners in Manage > Network, under Retail Brands, Consumer Brands, or Media & Entertainment Brands. The Add Brand drawer has three steps:

1. Brand Details: pick the relationship type and the brand.
2. Content Access: choose the communities and social handles you request and the ones you provide.
3. Notification: send the invitation by email.

The relationship shows Invite Sent until the partner accepts, or until a new brand finishes onboarding. Then it becomes Active.

Learn more about partner brands in Connect Your Brand Network to Add Consumer Brands and Accept partner content into your ecosystem.

Add creator and member content

Creators subscribe and sync their social handles, and their content flows automatically into the relevant communities and groups. To bring creators in, see Invite creators, hosts, and contributors.

Members can upload their own videos (UGC) from two places:

• The desktop web app, at community.[brand].com.
• The mobile app, when UGC Camera is enabled.

Review how AI organizes each video

Once a video arrives, Genuin's AI organizes it automatically. You review the result and override it where you need to. Learn more in How AI works in your Business Account.

Metadata and taxonomy

AI enriches each video with a transcript, a description of its visuals, keyword tags, audio cues, and category labels. These help Genuin identify the content type, theme, and relevance of the video.

Community and group mapping

AI recommends the most relevant Community and Group for every incoming video. You can approve, reject, or change the community or group it assigned.

In Community View on Curate > Activity, an icon next to a community or group name marks one that AI created. Hover over the icon to see a tooltip that confirms it.

Click the edit icon next to a community or group name to open the Edit Community or Edit Group drawer, the same one you open from Manage. To add a group to the open community, click Create New Group.

When you import, the Community and Group dropdowns list both AI-generated and manually created options.

Link-out mapping for commerce

AI maps videos with a call to action (CTA) to the correct product or brand page. Select Map Unique Link-out Videos Only to show only one video per brand or product in a given placement.

For the link-out rules that apply across your brand, see Manage and block video linkouts.

Approve or reject videos

Videos wait in Curate > Activity under one of five tabs: Awaiting to post, Processing, Scheduled to post, Approved, or Rejected.

1. Go to Curate > Activity.
2. Find the video under Awaiting to post.
3. View the video before you act on it.
4. Click Approve to publish the video, or Reject to discard it.
5. (Optional) Click Move to put the video in a different community or group.
6. (Optional) Click Schedule to publish the video at a set date and time.

Move needs a community and group other than the video's current one. Choosing the same one, or one that belongs to a different brand owner, returns an error.

Approved videos move to the Approved tab, and rejected ones to Rejected. A scheduled video stays in Awaiting to post and also shows in Scheduled to post until its time. Then it moves to Approved.

To act on several videos at once, select up to 10 with Select All or each video's checkbox. To watch a video first, hover over it and click View to open its Post Details page.

To approve content without manual review, see Set up automatic content approval.

Choose which feed shows the content

Each feed type decides what viewers see, based on relevance and context.

Learn more in Set up a Brand Feed as an onsite embed and How contextual feeds choose videos.

Pin, feature, and tag priority content

Within any community or group, you can:

• Pin high-priority content.
• Feature videos.
• Tag videos by category or partner.
• Pin Communities to keep them at the top of your community list for navigation.

Pinning a community in Manage > Communities moves it to the top of the list in your Business Account, on your hosted social experience, and in the SDK. Unpin it to restore its default position. To set your own order, click Reorder and drag pinned and unpinned communities into place.

Inside a community, you can pin up to 2 groups. Pinning a third shows a Pin limit reached alert, and the new pin replaces your oldest pinned group.

To pin a post, open the group with Edit Group in Manage > Groups, go to Posts, and click the pin icon next to the post. To tag a video by category, open it with Edit Post in Manage > Posts and assign its Categories and Topics.

Set roles and permissions

Use your Business Account to structure your team and what each person can do. Business Account has four default roles: Owner, Admin, Content Manager, and Viewer. You can assign Admin, Content Manager, Viewer, or a custom role you create with its own permissions. Ownership moves to another user with Transfer Ownership.

You can restrict:

• Access by feature, such as upload, approve, or edit.
• Access by community or content type.
• Creator access, to specific groups or categories only.

For more information, see Business Account Roles and Scoped Roles and Community Roles and Creator Tiers.

You invite team members and assign their roles in Settings > Manage Brand Users. You create custom roles, with the permissions you choose, in Settings > Manage User Roles.

Track content performance

Dashboards show:

• Content performance by feed and by video.
• Active users and engagement.
• Creator and UGC contributions.
• Top themes, groups, and communities.

You can export performance reports or send them automatically. Learn more in How Can Brands Track and Analyze Content Interactions in Reports?

Limitations

• Video length by importer: Uploads accept videos up to 300 seconds. Clip It accepts videos up to 60 minutes.
• File formats: mp4, mov, avi, wmv, mkv, and webm.
• Upload size: Each upload can be up to 2 GB.
• Social ingestion: Each connected account must grant OAuth permission before Genuin can import from it.
• Social Import per task: Each import task fetches up to 50 videos from each handle.

See also

• Upload videos and publish them to your social experience
• Automate social imports and publishing with Scheduler
• Import videos from an RSS or MRSS feed
• Create communities and groups
• How AI works in your Business Account